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Open Enrollment begins September 16, 2024, and ends October 31, 2024

If you do not wish to make any changes, no action is necessary.

Vision

Support for NC Retirees: Dental and Vision Insurance

We’re here to help North Carolina retirees with their dental and vision insurance needs. In addition, United Health Foundation is donating $1 million to support residents recovering from Hurricane Helene.

Optum, a part of UnitedHealth Group, is offering a free emotional-support helpline for anyone affected. You can call 866-447-3573, Monday through Friday, from 9 a.m. to 9 p.m. ET. This service is free and available to everyone, not just UnitedHealthcare members. Callers can also get referrals to community resources.

Enroll Online | Download Enrollment Form | Chat | call 855-627-3847

Vision Brochure

Learn about how UnitedHealthcare’s vision plan protects your vision health: benefit explanation, premiums, how to file a claim and how to enroll.

View Now premiums on page 9

Vision Policyholder Information

Claim and Provider Questions: 800-980-2965

Provider Locator

  1. In-network provider: There is no claim form. Give your social security number to your provider to access your benefits for payment.
  1. Out-of-network: Complete the attached claim form and follow instructions.

Certificate of Coverage

Materials only: F2765
Exam and Materials: F3345
Policy

Change of Address

(both need to be completed to expedite your receipt of important information)

  1. Update Address in ORBIT
  2. Call 855-627-3847 or use our chat feature.

My UHC Vision

  • Look up and nominate providers
  • Request a vision ID card
  • View eligibility
  • View benefit summary
  • Claim information

Frequency of Services

  • Exam: Once every 12 months
  • Lenses: Once every 12 months
  • Frame: Once every 24 months
  • Contact Lenses: Once every 12 months  (contacts in lieu of lenses and frame)
  • New: Purchase Prescription Glasses Online through Warby Parker! www.warbyparker.com

  • Visit www.myuhcvision.com to find the vision network providers near you.
  • Save the most money by using a network provider. You can choose where to have an exam and where to purchase glasses or contacts.
  • Exciting Hearing Aid discount benefit! With your UnitedHealthcare vision plan, you have access to hundreds of name-brand and private-label hearing aids, plus convenient ordering options and personalized care from UnitedHealthcare Hearing

Exam: Once every 12 months

Lenses: Once every 12 months

Frame: Once every 24 months

Contact Lenses: Once every 12 months (contacts in lieu of lenses and frame)

Vision video

Patti thank you so much! I hope you have a great day. Your customer service is wonderful!

Retiree

Nominate Your Provider

Online – Fill out and Submit our online provider Nomination Form  NOTE: You must login to the website after clicking the link above

  1. Download PDF
  2. By Phone 800-980-2965