Enroll within 60 days upon receipt of your first retirement benefit payment.

Pierce Insurance will mail you an enrollment book that summarizes the supplemental benefits that are available to you as a retiree with the North Carolina Retirement Systems. To obtain identity theft protection, dental and vision insurance, you must complete the enrollment process within 60 days after you have received your first retirement benefit payment.

Pierce Insurance Agency

Enroll in Identity Theft Protection, Dental and Vision Insurance.


[email protected]

chat with us

Para obtener ayuda en español, envíe un correo electrónico a [email protected]

fax: 252-753-5941

Pierce Insurance
Attn: NCRS
PO Box 727
Farmville, NC 27828

Office hours: Mon. – Fri. 8 AM – 5 PM

For additional information on Pierce Insurance go to: www.pierceins.com


Membership questions: 877-349-2966

Membership fax: 888-244-9823 (Attn: Document Dept.)

My LifeLock Account

LifeLock Inc.
Attn: Membership Services
60 E. Rio Salado Pkwy
Suite 400
Tempe, AZ 85281

UnitedHealthcare Dental

Dental Claim Questions


My UHC Dental Benefits

UnitedHealthcare Dental
Attn: Claims unit
PO Box 30567
Salt Lake City, UT 84130

Call Center hours: Mon. – Fri. 8 AM – 11 PM

UnitedHealthcare Vision

Vision Claim and Provider Network Questions


My UHC Vision Benefits

fax: 248-733-6060

UnitedHealthcare Vision
PO Box 30978
Salt Lake City, UT 84130

Call Center hours are Mon. – Fri. 8 am  – 11 pm and Sat. 9 am – 6:30 pm

North Carolina Retirement Systems


[email protected]


My NC Retirement

Department of State Treasurer
NC Retirement Systems
3200 Atlantic Avenue
Raleigh, NC 27604

Office hours/in-person form deliveries Mon–Fri. 8:00 am – 5:00 pm
Call Center open Mon-Fri, 8:30 am – 4:30 pm, closed 11:30 am – 12:30 pm

If you have any questions about the services offered by Pierce Insurance, please submit the form below.