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ID Theft Protection
ID Theft Protection Brochure
Learn about LifeLock Identity Theft Protection benefits, why you should consider identity theft protection, how the plan works and how to enroll.
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LifeLock Identity Theft Protection Member Information
By Norton®
Claims and Questions
If you have questions about an alert you received, or to update your member contact information, please call: 877-349-2966
Change of Address
(both need to be completed to expedite your receipt of important information)
- Update Address in ORBIT
- Call 855-627-3847 or use our chat feature.
You will receive a ‘welcome’ email from LifeLock with instructions on how to take full advantage of your membership, and to set up your Member Portal.
If you are currently enrolled and your premium is paid via bank draft (ACH), you will need to complete a new bank draft form. Norton LifeLock will email the form to you when enrollment begins. If you do not receive the email, download the form at pierceins.com/LLbankdraft, email: [email protected], or call 855-627-3847.
Three Layers of Protection
If you become a victim of identity theft, a dedicated U.S.-based Identity Restoration Specialist will work with you to fix the issue. And LifeLock protects you with its Million Dollar ProtectionTM Package†††, with reimbursement of stolen funds, compensation for personal expenses as a result of identity theft, and coverage for lawyers and experts, if needed, to help resolve your case.
††† Reimbursement and Expense Compensation, each with limits of up to $1 million for Benefit Elite, and up to $1 million for coverage for lawyers and experts, if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.
- Secures PCs, Mac & mobile devices
- Online Threat Protection
- Smart Firewall
- Parental Control
- Cloud Backup
- Password Manager
- Norton Secure VPN
- Privacy Monitor
- SafeCam
Identity Theft Protection video
You all are the most pleasant and confident of all the people I have worked with over the last 2 days.
–Retiree
- LifeLock does not monitor all transactions at all businesses.
- Phone alerts made during normal local business hours.
- ††† Reimbursement and Expense Compensation, each with limits of up to $1 million for Benefit Elite, and up to $1 million for coverage for lawyers and experts, if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.