(855) 627-3847
North Carolina Retirement Systems Supplemental Benefits
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Enroll within 60 days upon receipt of your first retirement benefit payment.

Pierce Insurance will mail you an enrollment book that summarizes the supplemental benefits that are available to you as a retiree with the North Carolina Retirement Systems. To obtain identity theft protection, dental and vision insurance, you must complete the enrollment process within 60 days after you have received your first retirement benefit payment.

Dental

Support for NC Retirees: Dental and Vision Insurance

We’re here to help North Carolina retirees with their dental and vision insurance needs. In addition, United Health Foundation is donating $1 million to support residents recovering from Hurricane Helene.

Optum, a part of UnitedHealth Group, is offering a free emotional-support helpline for anyone affected. You can call 866-447-3573, Monday through Friday, from 9 a.m. to 9 p.m. ET. This service is free and available to everyone, not just UnitedHealthcare members. Callers can also get referrals to community resources.

Enroll Online | Download Enrollment Form | Chat | call 855-627-3847

Dental Brochure

Learn about how UnitedHealthcare’s dental plan protects your dental health: benefit explanation, premiums, how to file a claim and how to enroll.

View Now premiums on page 6

Dental Policyholder Information

Claims Questions: 877-905-0659

Claim Form
Certificate of Coverage (P3271)
Policy

Change of Address

(both need to be completed to expedite your receipt of important information)

  1. Update Address in ORBIT
  2. Call 855-627-3847 or use our chat feature.

My Dental Account

  • View and print explanation of benefits
  • View and print ID cards
  • Look up and nominate providers
  • Find a dentist (select “Employer and Individual” then “*National Options PPO 30”)
  • Obtain claim information

Proper dental care is very important. Poor oral health has been linked to overall health problems. Protect your smile and body with dental insurance.

Key Dental Plan Features

  • No waiting period
  • Visit any dentist or specialist of your choice
  • Preventive and diagnostic services covered at 100% of usual, customary and reasonable
  • Consumer Max Multiplier encourages you to seek preventive and diagnostic care through an awards-based program
  • Exciting Hearing Aid discount benefit! With your UnitedHealthcare dental plan, you have access to hundreds of name-brand and private-label hearing aids, plus convenient ordering options and personalized care from UnitedHealthcare Hearing

Bri was most helpful & resolved the issue in one phone call! Thank you for such excellent
customer service in these trying times.

Nominate Your Provider

Understanding how important a broad network of providers is in helping us deliver affordable dental care benefits, we strongly recommend that our retirees nominate dental providers to be added to our network.

  1. Download PDF
  2. By Phone 877-905-0659