(855) 627-3847
North Carolina Retirement Systems Supplemental Benefits
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New Retirees: Enroll within 60 days upon receipt of your first retirement benefit payment.

Pierce Insurance will mail you an enrollment book that summarizes the supplemental benefits that are available to you as a retiree with the North Carolina Retirement Systems.

ID Theft Protection

Enroll Online | Download Enrollment Form | Chat | call 855-627-3847

ID Theft Protection Brochure

Learn about LifeLock Identity Theft Protection benefits, why you should consider identity theft protection, how the plan works and how to enroll.

View Now premiums on page 13

LifeLock Identity Theft Protection Member Information

By Norton®

Claims and Questions

If you have questions about an alert you received, or to update your member contact information, please call: 877-349-2966

Change of Address

(both need to be completed to expedite your receipt of important information)

  1. Update Address in ORBIT
  2. Call 855-627-3847 or use our chat feature.

Your LifeLock® Member Account

You will receive a ‘welcome’ email from LifeLock with instructions on how to take full advantage of your membership, and to set up your Member Portal.

Three Layers of Protection

Identity Theft Protection

If you become a victim of identity theft, a dedicated U.S.-based Identity Restoration Specialist will work with you to fix the issue. And LifeLock protects you with its Million Dollar ProtectionTM Package†††, with reimbursement of stolen funds, compensation for personal expenses as a result of identity theft, and coverage for lawyers and experts, if needed, to help resolve your case.

††† Reimbursement and Expense Compensation, each with limits of up to $1 million for Benefit Elite, and up to $1 million for coverage for lawyers and experts, if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.

Device Security

  • Secures PCs, Mac & mobile devices
  • Online Threat Protection
  • Smart Firewall
  • Parental Control
  • Cloud Backup
  • Password Manager

Online Privacy Protection

  • Norton Secure VPN
  • Privacy Monitor
  • SafeCam

Identity Theft Protection video

You all are the most pleasant and confident of all the people I have worked with over the last 2 days.

–Retiree

  1. LifeLock does not monitor all transactions at all businesses.
  2. Phone alerts made during normal local business hours.
  3. ††† Reimbursement and Expense Compensation, each with limits of up to $1 million for Benefit Elite, and up to $1 million for coverage for lawyers and experts, if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.